1. Introduction

Delux Interiors (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the Privacy Act 2020 and the New Zealand Privacy Principles (NZPPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.deluxinteriors.co.nz, use our services, or make a purchase. By using our website, you consent to the practices described in this policy.

2. Information We Collect

In line with the NZPPs, we collect personal information only when necessary for the purposes specified in this Privacy Policy. The types of information we collect may include:

• Personal Details: Name, contact details (email, phone number), and billing and shipping addresses.
• Order Information: Transaction details such as order history, payment information, and delivery instructions.
• Website Usage Data: Information about your interaction with our website, including IP address, browser type, device information, pages visited, and referring URLs.

3. How We Use Your Information

Under the Privacy Act 2020, we must collect and use your personal information only for lawful purposes that are relevant to our business. We use your information for the following purposes:

• To Fulfill Orders and Provide Services: Process transactions, arrange deliveries, and provide customer support.
• To Improve Our Services and Website: Analyze usage trends to improve our product offerings and user experience.
• Marketing and Communications: With your consent, we may send you promotional content and updates about our products.
• Legal Obligations: To comply with legal obligations and regulatory requirements, such as record-keeping, tax compliance, and responding to government requests.

4. Disclosure of Your Information

In accordance with NZPP 11, we will not share your personal information with third parties except as necessary to provide our services or as required by law. Instances where we may share your information include:

• Service Providers: Third-party companies that assist us with operations such as payment processing, delivery services, website hosting, and marketing.
• Legal and Regulatory Requirements: We may disclose information to comply with legal obligations or in response to legal processes.

5. International Transfers

Your personal information may be transferred to and processed by third-party providers located outside New Zealand. We ensure any international transfer of data is in compliance with the Privacy Act 2020 by using providers who uphold similar privacy standards or contractual safeguards.

6. Data Security

We are committed to protecting your personal information from unauthorized access, alteration, or loss. Our security measures comply with the Privacy Act 2020 and industry standards to maintain data security. However, no system can guarantee complete security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies help us improve site functionality and understand user behavior. You may manage cookie settings through your browser, though this may affect website functionality.

8. Your Rights Under the Privacy Act 2020

As a New Zealand resident, you have specific rights under the Privacy Act 2020, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You can ask us to correct any personal information that you believe is inaccurate or incomplete.
• Withdrawal of Consent: You may opt out of receiving marketing communications or withdraw consent for specific uses of your personal information.
• Data Portability: Where applicable, you may request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the contact details below.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. When no longer required, your information will be securely disposed of in accordance with the Privacy Act 2020.

10. Changes to This Privacy Policy

We may update this Privacy Policy in accordance with changes to our practices or the law. Any changes will be posted on this page, and where significant, we will notify you by email or via a prominent notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the Privacy Act 2020, please contact us at:

Delux Interiors
Email: [email protected]
Phone: 0226452183
Website: www.deluxinteriors.co.nz